Patient Care Coordinator - Swedish Otolaryngology - Issaquah

  • Swedish Health Services
  • Issaquah, Washington
  • Full Time
Patient Care Coordinator - Swedish Otolaryngology - Issaquah

Issaquah, WA

About Providence Clinical Network

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Senior Manager of Business Services

Description

ReqID: 351610

Job Category: Patient Access

Shift: Day

Schedule: Full time

Patient Care Coordinator - Otolaryngology at Swedish Otolaryngology - Issaquah

Schedule: Full time, Monday - Friday

Location: Issaquah, Washington

Job Description:

Patient Care Coordinators are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you'll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Care Coordinators work in conjunction with our clinical teams to assist with scheduling, clinic operations and more.

Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you'll support the delivery of cost-effective, clinicallypetent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding,mitment, and mutual respect. Your voice matters , because we know that to inspire and retain the best people, we must empower them.

At our Otolaryngology/Ear Nose Throat (ENT) Clinics, we treat patients of all ages, from children with ear and throat infections to adult patients seeking treatment for sinus infections, hearing loss or cancers of the ear, nose and throat. Join our team to providepassionate, high-quality care to patients in need of otolaryngologic relief.

and perks:

Competitive pay (including holiday pay & shift pay differentials)

Best-in-class benefits - full medical, dental and vision coverage from your first day

401(k) plan with employer matching &plimentary retirement planner

Generous paid time off for vacation, sick days and holidays

Tuition reimbursement & student loan iveness programs

Wellness & mental health assistance programs

Back-up child & elder care to help with care disruptions for your family

Voluntary benefits, like pet, auto and home insurance,muter benefits and more!

Required Qualifications:

1 yea experience in medical/healthcare setting or two years in a customer service role.

Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion

Preferred Qualifications:

Electronic Medical Records (EMR) experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

About Providence

At Providence, our strength lies in Our Promise of Know me, care for me, ease my way. Working at our family ofanizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace w diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As aprehensive health careanization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Providence offers aprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and . Learn more at providence.jobs/benefits.

About the Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality,passionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN isprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We aremitted to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Pay Range: $ 24.26 - $ 37.11

The amounts listed are the base pay range; additionalpensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Job ID: 469098936
Originally Posted on: 3/13/2025

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