Medical Records Specialist III

Salary Range

$16.81 - $26.85
Overview

Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Employees of Confluence Health receive a wide range of benefits in addition to compensation.

• Medical, Dental & Vision Insurance
• Flexible Spending Accounts & Health Saving Accounts
• CH Wellness Program
• Paid Time Off
• Generous Retirement Plans
• Life Insurance
• Long-Term Disability
• Gym Membership Discount
• Tuition Reimbursement
• Employee Assistance Program
• Adoption Assistance
• Shift Differential

For more information on our Benefits & Perks, click here!

Summary

The Health Information Management Specialist III supports key functions within the Health Information Management Department by ensuring that medical records are released according to state and federal guidelines and that medical records are properly entered into the electronic health record (EHR).

Position Reports To: Health Information Management Manager

Essential Functions

1. Review authorizations for release to ensure required authorization elements are met.
2. Process all properly authorized requests for medical information within department specified time frame.
3. Write letters of explanation/requests for more information to expedite processing.
4. Prepare invoices for all billable requests.
5. Independently understand and apply the rules, regulations and laws governing release of medical information.
6. Respond to a variety of needs and questions from third party customers such as patients, law firms, schools, insurance companies, etc.
7. Scan and index authorizations or other records into EHR.
8. Update patient demographics as necessary.
9. Utilize vendor applications to process release requests.
10. Performs quality audits on patient charts.
11. Retrieve and refile paper charts from storage location Identify and trend technical issues regarding systems.
12. Identify, investigate, and resolve missing documentation to finalize medical records.
13. Work independently to plan and organize workload.
14. Complete tasks within departmental guidelines and expectations.
15. Assist operations with questions.
16. Work effectively with co-workers, physicians, staff and patients.
17. Meet departmental productivity and quality expectations.
18. Other duties as assigned.

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Qualifications

Required:

• High school diploma/GED.
• 10-key and typing skills.
• Possess computer/technical skills.
• Ability to read, write and communicate effectively.
• Able to work amidst ongoing distractions and multi-task.
• Be highly organized (i.e., filing systems and clerical processes).
• Experience in working in a healthcare setting and EHRs.
• Function in a fast-paced environment with deadlines.
• Maintain strict confidentiality of all patient information.
• Must possess critical thinking skills and think logically to solve problems.
• Must exhibit a pleasant phone demeanor.
• Ability to de-escalate concerns from patients.
• High attention to detail to assure accuracy and completeness of work.
• Must effectively function as part of a team.
• Previous office experience required.

Desired:

• Some college.
• Previous experience working in a medical records department.
• Previous experience processing medical record releases.

Physical/Sensory Demands

O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.
Physical/Sensory Demands For This Position:

• Walking –F
• Sitting/Standing - C
• Reaching: Shoulder Height - O
• Reaching: Above shoulder height - O
• Reaching: Below shoulder height - O
• Climbing - O
• Pulling/Pushing: 25 pounds or less - O
• Pulling/Pushing: 25 pounds to 50 pounds - O
• Pulling/Pushing: Over 50 pounds - O
• Lifting: 25 pounds or less - O
• Lifting: 25 pounds to 50 pounds - O
• Lifting: Over 50 pounds - O
• Carrying: 25 pounds or less - O
• Carrying: 25 pounds to 50 pounds - O
• Carrying: Over 50 pounds - O
• Crawling/Kneeling - O
• Bending/Stooping/Crouching - O
• Twisting/Turning – O
• Repetitive Movement – O

Working Conditions:

• Indoors environment. Job requires working closely with others, independently and with the public. Hours may vary.

Job Classification:

• FLSA: Non-Exempt
• Hourly/Salary: Hourly

Physical Exposures For This Position:

• Unprotected Heights – No
• Heat – Yes
• Cold – Yes
• Mechanical Hazards – No
• Hazardous Substances – No
• Blood Borne Pathogens Exposure Potential –No
• Lighting – No
• Noise – No
• Ionizing/Non-Ionizing Radiation – No
• Infectious Diseases – No